PolyAI — Enterprise Dialog Platform

Introducing Raven Omni — our most impressive model yet, built for Omnichannel. Read the announcement →

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PolyAI

Platform ▾
Solutions ▾
Customers
Resources ▾
Pricing

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Build

Agent StudioBuild voice agents — no-code or in code Developers & ADKAPIs, SDK and docs to build in code

Capabilities

Dialog engineNatural, interruptible conversations LanguagesResolve calls in 14+ languages IntegrationsCRM, booking and claims systems

Enterprise

Security & complianceSOC 2 · HIPAA · PCI DSS · GDPR Analytics & insightsSee every resolved call

50% lower cost per call How Multiplan resolves calls with voice AI · [placeholder] See the story →

By industry

Financial services Healthcare Hospitality Telecoms Utilities Retail Travel

By use case

Claims processing Account queries Billing disputes Bookings & cancellations Renewals Appointment scheduling ID verification

Healthcare How a national provider cut hold times · [placeholder] Explore industry →

Learn

BlogNews, views and how-tos GuidesPlaybooks for CX teams WebinarsLive & on-demand sessions PodcastsConversations on voice AI EventsWhere to meet us

Research

Research overviewThe science behind dialog PublicationsPapers & technical reports ModelsRaven and our model family BenchmarksHow we measure resolution

Build & prove

Call recordingsHear real resolved calls ADK docsReference for builders ChangelogWhat’s new in the platform

Latest research Inside the models behind our voice AI · [placeholder] Read the paper →

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